Four Tips for Building Accountability

Accountability is a favourite word to invoke – when the lack of it has become so apparent.  Its’s also a loaded word and political football in major sectors crying out for reform, such as health care and public education. Who should get what data about doctor success rates, hospital effectiveness, student achievement or school performance? What should be measured or tested? What should be done with the data? Should doctor…

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Pick up the phone and stop emailing!

Some of my mentoring and coaching clients have significant communication challenges in their organisation. I constantly reinforce that they need to communicate more without texting, emailing, tweeting or whatever else one does on smart devices and laptops. We are losing that all-important human interaction because of the perceived ease of these ‘communication’ tools. In fact many people seem hell-bent on avoiding conversation altogther. Go to a public place and witness…

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Taking Action – Even ‘ordinary’ actions done daily can bring extraordinary results.

Most of us struggle in taking action at some stage – some of us more than others! Inaction is the primary cause of failure. The best ideas in the world lie in the top drawers or dead thoughts of dead people. Never to see the light, never to transform, never to add value to the human condition. What a shame that so many of the great ideas, thoughts and intentions…

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