16 Tips – Running a Small Business From a Home Office

Several of my small business coach clients are start-ups and people with micro home-based businesses.  A common challenge that many of these clients have is maintaining discipline, focus and motivation whilst working from home. It is a particularly challenging issue when a business doesn’t yet have a critical mass of customers to service-the phones aren’t yet ringing and there are no enquiries, services or accounts to produce. So many small…

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Use The Skill/Will Matrix For Better Coaching

This exercise will initially take not much longer than 3-4 minutes, yet could greatly improve your ability in coaching your team. One of the great ways to become a better leader is to coach each of your direct reports more effectively. But coaching staff, as with leadership, is not a ‘one size fits all’ venture. We have to do a ‘stocktake’ of the various individuals that report to us-only after…

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Being Busy doesn’t always ensure Productivity

I have found that many people have a natural aversion to idleness: we’ll go out of our way to stay busy, even if we have to invent things to do. But being too busy can be counter-productive. ‘Busy work’ does not contribute to productivity. Furthermore I also sense that we have a bias toward action: when faced with a problem, we prefer to act, even if it would be best…

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Strategy is No Good – Unless You End up Somewhere New

Innovation isn’t always strategic, but strategy making surely must be innovative. Strategy is about allocating resources today to secure a better tomorrow. It is important to understand the nuances and complexities of innovation as they relate to strategy. Here is my list of the four most important: Not every industry is equally dynamic Some industries are faster paced than others. The smart phone industry has gone through several disruptive changes…

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What’s Your Income to Service/Value Ratio?

  Income to Service/Value Ratio  As individuals (employees, business owners, executives or whatever) we should be mindful of the level of Value – or service/help we are providing in our role, compared to the income we receive. Similarly with organisations, businesses and distinct teams within teams. We must always ask – are we providing a commensurate level of value or service compared to the level of income we are receiving?…

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Communications Effectiveness – Email, SMS or the Phone? Maybe Even Face-to-Face!

I recently saw an email in my inbox from a member of my team. I realised an appropriate response would take more time than I had at that moment. So I skipped it, planning to return to it later. The email quickly got buried and after a week went by, it was forwarded to me again, with a note: “Wanted to make sure you received this.” This time, I picked…

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Financial Intelligence for Business Owners- Other Numbers that could Help You

Financial Intelligence and Business Owners So much of business success depends on understanding the numbers (a.k.a. financial intelligence). If numbers either scare or bore you, understand even a little extra insight into the fundamentals of successful financial management makes your business more successful. Strong business financial performance requires good profitability through healthy sales margins and ongoing sustainability… Through controlling costs and liquidity. At a minimum, regular monthly reports of the…

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Paying a Monthly Fee for SEO Services is Often a Waste of Time and Money

Careful Paying a Monthly Fee for SEO Services   You spend loads on your sparkling new website… No visitors…  After being bombarded from all corners of the world by ‘the world’s best SEO Services company’. They promise you the world – ‘we’re a Google partner!’ they say (whatever that really means); ‘front page of Google’ they say. You choose one and start paying them a monthly retainer. They bombard you…

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Retaining Top Talent – Imperatives

Tips for Retaining Top Talent Financing was a key area for organisational competitive advantage for retaining talent before the GFC ten years ago. For directors the challenges appear to be around the management of human capital and the fight for talent. As directors become more in-tune, it is inevitable that boards will seek human resource information with the same degree of integrity as that expected of financial information. Systems and…

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