What’s Your Income to Service/Value Ratio?

  Income to Service/Value Ratio  As individuals (employees, business owners, executives or whatever) we should be mindful of the level of Value – or service/help we are providing in our role, compared to the income we receive. Similarly with organisations, businesses and distinct teams within teams. We must always ask – are we providing a commensurate level of value or service compared to the level of income we are receiving?…

Read More

Communications Effectiveness – Email, SMS or the Phone? Maybe Even Face-to-Face!

I recently saw an email in my inbox from a member of my team. I realised an appropriate response would take more time than I had at that moment. So I skipped it, planning to return to it later. The email quickly got buried and after a week went by, it was forwarded to me again, with a note: “Wanted to make sure you received this.” This time, I picked…

Read More

Financial Intelligence for Business Owners- Other Numbers that could Help You

Financial Intelligence and Business Owners So much of business success depends on understanding the numbers (a.k.a. financial intelligence). If numbers either scare or bore you, understand even a little extra insight into the fundamentals of successful financial management makes your business more successful. Strong business financial performance requires good profitability through healthy sales margins and ongoing sustainability… Through controlling costs and liquidity. At a minimum, regular monthly reports of the…

Read More

Paying a Monthly Fee for SEO Services is Often a Waste of Time and Money

Careful Paying a Monthly Fee for SEO Services   You spend loads on your sparkling new website… No visitors…  After being bombarded from all corners of the world by ‘the world’s best SEO Services company’. They promise you the world – ‘we’re a Google partner!’ they say (whatever that really means); ‘front page of Google’ they say. You choose one and start paying them a monthly retainer. They bombard you…

Read More

Retaining Top Talent – Imperatives

Tips for Retaining Top Talent Financing was a key area for organisational competitive advantage for retaining talent before the GFC ten years ago. For directors the challenges appear to be around the management of human capital and the fight for talent. As directors become more in-tune, it is inevitable that boards will seek human resource information with the same degree of integrity as that expected of financial information. Systems and…

Read More

It’s Not Too Late to Reinvent Yourself – Even after 50!

Reinvent Yourself! How are you adapting, and approaching your next reinvention curve? People have to reinvent themselves to fit into the new context of work. After speaking with many Baby Boomers and X’ers who want to reinvent themselves but fear it’s too late, I’ve identified several key points for older workers who hope to make a transition. Understand you do have enough time. Some people think it’s not worth it…

Read More

What to Do After a Bad Performance Review

Performance Review Tips It can be hard to recover from a less-than-stellar performance review, especially one you didn’t see coming. You might feel angry, embarrassed and confused. How do you regain your professional confidence after a bad performance review? How do you make the best use of the critical feedback? Negative feedback often contradicts the stories that we tell about ourselves — what we’re good at, what we’re capable of.…

Read More

Networking for the Shy or Introverted

The night before a conference where I was scheduled to speak, I found myself in a crowded ‘meet and greet’ in Sydney. The organisers had arranged a reception and I figured I should attend. Indeed, I had good conversations with four interesting people whom I’ve kept in touch with. But when I walked out the door, I was thrilled with a revelation: I’m never doing that again. It wasn’t the…

Read More

Three Questions to Enhance Your Career Progression

In most organisations, professionals who want to move up get lots of feedback. Did you hit your numbers? Make your budget? How did you perform in managing a major project? Many companies provide you with dubious, so-called 360-degree feedback based on anonymous surveys from your boss, peers and direct reports. And there is also, of course, your annual performance review. For managers seeking promotion, such feedback is of only marginal…

Read More

Having a Mentor to help Realise your Potential

What is mentoring? Who is a mentor? Several experts have published their definitions over the years. Kathy Kram, well known author of multiple papers and books on mentoring and Professor in Management at the Boston University School of Management, defines a mentor as “someone who may provide a host of career development and psychosocial functions, which may include role modelling and sponsoring.” These insights were published in her book Mentoring…

Read More